Shopping Cart

0

Your shopping bag is empty

Go to the shop

Delivery Information

At Leviathan, we aim to make your shopping experience as smooth and enjoyable as possible. Below are the details about our delivery options, refunds, and exchanges:

1. Shipping Methods, Costs, and Refund Policy

  • Standard Shipping: Enjoy free standard shipping on all domestic orders. Delivery typically takes 5-7 business days.

  • Refunds: Upon receipt and inspection of the returned item, refunds are issued in the form of store credit for future orders.

  • Exchanges: If you wish to exchange an item for a different size or color, please indicate this in your return request. All exchanges are also refunded in the form of store credit for future orders.

  • Worldwide Shipping: We ship anywhere in the world for a flat shipping fee of $150.

2. Order Processing Time

Orders are processed within 3-5 business days. Please note that processing times may vary during peak seasons or sales periods.

3. Shipping Destinations

We proudly ship worldwide. For international orders, please note the following:

  • Shipping Fee: A flat rate of $150 applies to all international shipments.

  • Customs and Duties: Products will be labeled as religious articles with a declared value equal to the purchase price. Please check with your local customs authority to determine if they are subject to duties or restrictions. Any customs fees, import duties, or taxes are the responsibility of the customer.

4. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with a tracking number. Use this number to track your shipment through our carrier’s website.

Returns and Exchanges

1. Return Policy

  • Eligibility: Items can be returned within 30 days of receipt. To be eligible for a return, the item must be unused, in its original condition, and with all tags and packaging intact.

  • Non-Returnable Items: Personalized or custom items are not eligible for returns or exchanges. Sales of customized items are final.

2. How to Return an Item

  • Initiate a Return: Contact our customer service team to request a return authorization. Please provide your order number and the reason for the return.

  • Return Instructions: Once approved, we will provide you with detailed instructions on how to return the item. Please ensure the item is securely packaged to prevent damage during transit.

  • Return Shipping: You are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure the return is received.

We are committed to providing you with an excellent shopping experience and appreciate your trust in Leviathan. If you have any questions, please feel free to contact us.